Copyright Notice

All content appearing on this Web site is the property of:
South West Sugar Gliders (unless otherwise stated)
Copyright © 2016 South West Sugar Gliders. All rights reserved. As a user, you are authorised only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 South West Sugar Gliders. All rights reserved.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. South West Sugar Gliders and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if South West Sugar Gliders believes that customer conduct violates applicable law or is harmful to the interests of South West Sugar Gliders and its subsidiaries.

Shipping and Delivery

At this time, South West Sugar Gliders ships merchandise to locations within the United Kingdom Additionally, South West Sugar Gliders ships merchandise to the EU and some other international countries, please contact me if you want a shipping price to your country. 
Shipping to the UK is £5.99 at a flat rate.
Shipping to other countries is visible at the checkout  


Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. South West Sugar Gliders is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Return Policy

You can return your item to us in its original unused condition within 30 days of full receipt and we will refund in full. Seals must be intact and pouches must be unused. (subject to a possible relisting fee). To return your item please contact me via the contact me page and I will give you a returns number and return address. You, the customer are responsible for return postage fees and these will not be reimbursed (this does not effect your statutory rights).